Warranty & Support

Every device is backed by its manufacturer warranty and our hands-on support team.

Manufacturer warranty

Every product we sell is covered by the manufacturer's warranty against defects in materials and workmanship. Warranty length varies by brand and model, typically 1 year, and is described on the manufacturer's documentation included with your device.

RoadTrackPro support

Beyond the warranty, our team is here to help you get the most from your device. We can assist with:

Setup & pairing

Help with setup questions and app pairing so your device works right from day one.

Troubleshooting

Guidance to diagnose issues and get your tracker or dash cam back on track.

Warranty claims

We connect you with the manufacturer and help move your claim forward.

Accessory advice

From hardwire kits to high-endurance memory cards, we recommend the right add-ons.

How to make a warranty claim

Contact us. Reach out via our Contact page with your order number and a description of the issue.
Diagnose together. We will help diagnose the problem and, if it is covered, guide you through the replacement or repair process.

Need help choosing accessories? Just reach out and we will point you to the right add-ons for your device.